As promised we're happy to give a refund if you're not having success or can't use the app due to a bug.
If you want a refund, please let us know specifically what's holding you up from getting results or the bug with the software. If any errors we'll help out our developer will help you out.
If you can't get results, please let us know the best time the developer can work on Skype to help you start using the software. Afterwords if still no results, we can send you a refund. Thanks