Please login to your JVzoo customer portal at https://customer.jvzoo.com and click on the name of the product you want to access. 


You’ll then find the access page which will have instructions on how to access your product. 


Please watch this video for an example of accessing a product in Jvzoo if you are confused: https://youtu.be/ipjvQzs7h98


(If you bought through PayDotCom please follow this similar process only for your PayDotCom account)